The entire ReedPOP team is committed to making sure that all of our Fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. If you will benefit from any of the sections below, our Medical Assistance Program may be for you.
Unfortunately, we cannot guarantee any Signings, Exclusives or seating for Programming and Special Events. Please plan to arrive early and speak with one of our Staff members in each area to check availability.
Who should have a Medical Sticker?
ReedPOP shows provide Medical Stickers to individuals who may have mobility, physical, vision, hearing, cognitive, psychological, and invisible or other types of disabilities.
For mobility-related concerns, if you answer “no” to any of the statements below or have any of the diagnosed conditions you will most likely require the assistance a medical sticker provides:
- Are you able to move without the aid of an assistive device?
- Are you able to walk 200 feet without stopping to rest?
Do you have any of the following diagnosed conditions?
- Significant limitations in the lower extremities.
- Any disease or disorder that substantially impairs mobility due to a neurological, arthritic or orthopedic condition.
- Any cardiac condition to the extent that your functional limitations are classified as severe by the American Heart Association?
- Any ailments that drastically restrict movement which weren’t listed above.
How do I get a Medical Sticker?
- Online preshow: Please fill out an application at the link provided below.
- Onsite: Please go to the Medical Assistance desk located at Registration, and one of our Staff members will be happy to assist. This sticker identifies you to Staff, Crew and Security, and indicates that you may need additional assistance. Please note that the Medical Sticker does not provide admission, you must have a valid Badge.
**Badges with Medical Assistance Stickers are for the use of one individual only throughout the course of NYCC 2016. Badges with Medical Assistance Stickers cannot be redistributed, resold or reallocated. Failure to comply with this will result in revocation of Badge without refund and the inability to attend future ReedPOP events. **
Can a Medical Sticker be provided to a companion?
Fans that receive the Medical Sticker will also be provided with an additional Sticker for one companion. Please note that the Medical Sticker does not provide admission, and your companion must have a Badge. Medical Stickers do not grant early access to the Show Floor. We cannot guarantee access into Panels, Autographing and Special Events or the ability to skip lines.
I have a hard time standing for long periods of time. Do you provide assistance for queuing to enter the show?
We have a dedicated queue space for those with Medical Stickers requiring special assistance or mobility requirements for arrival before show opening. Please note that this does not provide you early access into the show.
Will this sticker help me get seating in Panels and Screenings?
We provide priority seating for Medical Sticker Fans as available, please be aware that all seating for Panels and Screenings are on a first come, first served basis and we cannot guarantee seating for everyone.
A Fan with a Medical Sticker should plan to arrive to a Panel at least 15 minutes prior to the event. No panel rooms are cleared except for the Main Stage.
For an event that requires wristbands or RFID sign-up, please go to the specified location at the specified time to receive your wristband or RFID validation.
Please keep in mind that all our events are very popular and we want to make certain you get to see the panel(s) most important to you, so plan accordingly and leave additional time for lines.
What about Autographing and Photo Ops?
The Medical Badge does not allow priority access to signings at the convention. Guests often sign for limited amounts of time and to be fair for all attendees, the Medical Badge does not allow a Fan to bypass any autographing lines.
If you have a companion, they may wait in line for you. If you do not have a companion, please speak with one of our Staff so that they can facilitate a Line Placeholder for you. We ask that you wait to the side and do not leave the queue area. When your spot reaches the front of the line, you may rejoin for your signing.
Is the Convention Center fully-accessible? Is there Handicapped parking available onsite?
The convention center is fully accessible –our show maps have all elevator locations marked.
Is there anywhere I can rent a wheelchair/walker/cane?
I am hearing impaired, do you provide interpreter or CART services?
If you would like to request an interpreter, please contact us with your personal information (Name, preferred e-mail, phone number) at info@ReedPOP.com. We will be in touch with you to arrange your ideal schedule.
We can accommodate requests up to three weeks before the event, please email us before September 16, 2016. Because of demand for interpreters, we cannot guarantee to accommodate your request after that time. Onsite requests for interpreters cannot be facilitated.
We do not have CART services available at this time, though we are actively exploring having these features added to our programming. We hope to have an update on this for our 2016 show.
Is there anywhere I can store medications that need to be refrigerated?
We have cold storage available for medications on a first come first service basis located in the show office. However please be aware that space is limited. Speak with one of our Staff Members onsite or email info@ReedPOP.com prior to the show for more information.
Are service animals permitted inside the show?
Guide dogs and service animals are also welcome at the show, provided they are leashed or under similar control as appropriate and are wearing their vests.
We ask you to have a certification license for your service animal. You assume complete responsibility for your animal while at NYCC.
What accommodations do you have for those with anxiety or related problems?
If you need a break from the noise and people-people-everywhere, we have a Quiet Room located in Room 1C05. Please be courteous to others when utilizing the space, this room will be monitored by Crew members.