New York Comic Con Medical Assistance Program

The ReedPOP team is committed to making sure that all of our Fans have an amazing experience. Please take inventory of your needs as they pertain to attending the show. If you will benefit from any of the sections below, our Medical Assistance Program may be for you.

Unfortunately, we cannot guarantee any Signings, Exclusives or seating for Programming and Special Events. Please plan to arrive early and speak with one of our Staff members in each area to check availability.


Who should have a Medical Assistance Sticker?

ReedPOP shows can be mobility heavy events, and walking or standing for extended periods of time can be a big part of the experience.

If you answer “no” to any of the statements below or have any of the diagnosed conditions you will most likely require the assistance a Medical Assistance Sticker provides:

  1. Are you able to move without the aid of an assistive device?
  2. Are you able to walk 200 feet without stopping to rest?
  3. Do you have any of the following diagnosed conditions?
    •  Significant limitations in the lower extremities.
    • Any disease or disorder that substantially impairs mobility due to a neurological, arthritic or orthopedic condition.
    •  Any cardiac condition to the extent that your functional limitations are classified as severe by the American Heart Association?
    •  Any ailments that drastically restrict movement which weren’t listed above.

How do I get a Medical Assistance Sticker?

  • Online preshow: Please fill out an application.
  • Onsite: Please go to the Medical Assistance desk located at the Registration Desk, and one of our staff members will be happy to assist.

This sticker identifies you to Staff, Crew and Security, and indicates that you may need additional assistance.

Please note that the Medical Assistance Sticker does not provide admission, you must have a valid Badge.

**Badges with Medical Assistance Stickers are for the use of one individual only throughout the course of NYCC 2016. Badges with Medical Assistance Stickers cannot be redistributed, resold or reallocated. Failure to comply with this will result in revocation of Badge without refund and the inability to attend future ReedPOP events. **

I don’t know who my companion will be for the Fan Verification process or I obtain one from an agency, what should I do?

Please email our Customer Service team to help facilitate the additional Ticket purchase if your companion is obtained via a professional agency, and we will assist you.

I am unable to fill out the Fan Verification profile, how do I register?

Please email our Customer Service team and we will assist you!

Can a Medical Assistance Sticker be provided to a companion?

Fans that receive the Medical Assistance Sticker will also be provided with an additional Sticker for one companion. Please note that the Medical Assistance Sticker does not provide admission, and your companion must have a Badge. Medical Assistance Stickers do not grant early access to the Show Floor. We cannot guarantee access into Panels, Autographing and Special Events or the ability to skip lines.

I have a hard time standing for long periods of time. Do you provide assistance for queuing to enter the show?

We have a dedicated queue space for those with Medical Assistance Stickers requiring special assistance or mobility requirements for arrival before show opening. Please note that this does not provide you early access into the show.

Will this sticker help me get seating in Panels and Screenings?

We provide priority seating for Medical Sticker Fans as available, please be aware that all seating for Panels and Screenings are on a first come, first served basis and we cannot guarantee seating for everyone.

A Fan with a Medical Assistance Sticker should plan to arrive to a Panel at least 15 minutes prior to the event. For all larger events or in the event a panel requires wristband pick-ups, please plan to arrive at least 30 minutes prior. No panel rooms are cleared except for the Main Stage.

For an event that requires wristbands, please go to the specified handout location at the specified time to receive your wristband.

Keep in mind that all of our events are very popular and we want to make sure that you get to see what panel is important to you, so plan accordingly.

What about Autographing and Photo Ops?

The Medical Badge does not allow priority access to signings at the convention. Guests often sign for limited amounts of time, and to be fair for all attendees, the Medical Badge does not allow an attendee to bypass any autographing lines.

If you have a companion, they may wait in line for you. If you do not have a companion, please speak with one of our Staff so that they can facilitate a Line Placeholder for you. We ask that you wait to the side and do not leave the queue area. When your spot reaches the front of the line, you may rejoin for your signing.

Is there anywhere I can rent a wheelchair/walker/cane?

Motorized Mobility Vehicles are available for rent at the Javits Center. Please make an advance reservation for a motorized mobility vehicle rental by clicking here. Please call 212.216.2196 for more information.

A limited number of manually operated wheelchairs are available at no fee. Please call 212.216.2196 before you arrive for information on reserving a manually operated wheelchair.

I am deaf/hard of hearing, do you provide interpreter services?

If you would like to request an interpreter, please contact us with your personal information (Name, preferred e-mail, phone number) at We will be in touch with you to arrange your ideal schedule.

We can accommodate requests up to three weeks before the event, please email us before September 16, 2015. Because of demand for interpreters, we cannot guarantee to accommodate your request after that time. Onsite requests for interpreters cannot be facilitated.

Is there anywhere I can store medications that need to be refrigerated?

We have cold storage available for medications on a first come first service basis located in the Show Office, Level 4 Terrace. However please be aware that space is limited. Speak with one of our Staff Members onsite or email prior to the show for more information.

Are service animals permitted inside the show?

Guide dogs and service animals are also welcome at the show, provided they are harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. If that is the case, we require you to maintain control of the animal through voice, signal, or other effective controls.

Poisonous, venomous, and predatory creatures are not allowed, including snakes. Neither are animals too big to be held, such as standard-sized horses.

What accommodations do you have for those with anxiety or related problems?

If you need a break from the noise and people-people-everywhere, we have a Quiet Room available in 1B05. Please be courteous to others when utilizing the space, this room will be monitored by Crew members.

Apply for a Medical Assistance Sticker

The NYCC Medical Badge Application is now closed.

To obtain a Medical Badge, please go directly to the Medical Badge Registration located at the Registration Desk in the front of the Crystal Palace. For further questions, please contact the Customer Service team at

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