2023 New York Comic Con Online Exhibitor Manual

VENUE SERVICE – JAVITS CENTER – The Javits Center has moved to an online ordering system for…

  1. Catering
  2. Electrical/Lighting
  3. Internet/Technology
  4. Phone Lines
  5. Plumbing

The Advance Rate deadline to order Javits utilities (up to 30% savings) is September 27, 2023.

All orders are to be placed via our online ordering portal Jake - no more forms.

Please contact the Javits Exhibitor Solutions Team with any questions you may have via phone 877.452.8487 Mon-Fri 9am-5pm Eastern Time or email [email protected].

is an online portal which allows you to place your utility orders for an event at the Javits Center. To get started click  JAKE or TUTORIAL

is the place to go for all of your catering requirements and with timely delivery. To get started click here: MARKET EXPRESS.  VIEW MENU

Services

Need assistance choosing the best service options?

We're here to help - Click below.

Mobility Vehicle Rental

We are pleased to announce the Mobility Vehicle program.
Interested in knowing more? Click here

Useful Tools

The Javits Center’s donates items left behind by events to community groups who distribute the items to New Yorkers in need through our JavitsCares program. With our in-house catering company, Cultivated, we donate any leftover food in good condition. We accept most items, however, certain materials such as carpet, vinyl, and perishables (including perishable food and/or cut flowers brought in by exhibitors, independent of Cultivated) will need to be discussed in greater detail.

First, please answer the following questions:

  1. Are you unable to reuse this item at your future events?
  2. Will your item be in good condition after the show? In other words, would you put in your living room?
  3. If it’s a breakable item (such as ceramics, glassware, or electronics), will you pack it safely and securely?
  4. If it’s an electronic or multi-part furniture item, will you include all necessary components so it can be successfully reused?
  5. If it’s a plant, is it potted for easy transport?

If you can answer YES to ALL the above questions, we can find a home for your donation. Please take the following next steps:

  1. Send an image and description of each of your donations to [email protected] so we can get started on finding a new home for your items.
  2. As you’re moving out, be sure to put your donation in a designated location as determined by your point of contact with the show.

For more information on the Javits Center’s sustainability initiatives, visit: javitscenter.com/en/sustainability/.

FREEMAN (General Contractor) Documents - FREEMAN is the Official General Contractor of NYCC and will maintain a full staff on-site at the Exhibitor Service Center during set-up, show days and dismantling.  All other official show contractors will also be set up in this area as well.  All inquiries regarding booth services and orders should be made at the Exhibitor Service Center, including booth furnishings, labor, freight, utilities, and special show services. Exhibitors who have ordered labor are asked to check-in at this desk when they are ready to install their exhibits.  The person in charge of your exhibit should carefully inspect and sign for all work order forms. 

FREEMAN Discount Price Deadline Date – September 19, 2023
You must have an account with Freeman to access pricing of products & services.

  1. FREEMAN Exhibitor Kit (ONLINE) including:
  2.  FREEMAN Reference Documents
  3. Shipping
    • Warehouse Shipping Address: (Click Here For Directions/Map)
      Exhibiting Company Name / Booth #
      New York Comic Con 2023
      C/O Freeman
      140 Central Ave, Ste 130
      Kearny, NJ 07032   USA
    • Advanced to Warehouse Label – Exhibits
      Advanced to Warehouse Label – Hanging Signs
      • Ship early to avoid delays and save money.
      • Freeman will accept crated, boxed or skidded material beginning September 12, 2023, at the above address.
      • Material arriving after October 03, 2023, will be received at the warehouse with an additional after deadline charge.
      • Please note that the Freeman Warehouse does not accept uncrated freight (loose, pad-wrapped material and/or unskidded machinery), COD shipments, hazardous materials, freight requiring refrigerated or frozen storage, a single piece of freight weighing more than 5,000 pounds or a single piece of freight beyond the dimensions of 108"H x 93"W.
      • Warehouse materials are accepted at the warehouse Monday through Friday between the hours of 8:00 AM - 2:30 PM.
      • Certified weight tickets must accompany all shipments.
      • If required, provide your carrier with this phone number: (888) 508-5054.
    • Show Site Shipping Address: (Click Here For Directions/Map)
      Exhibiting Company Name / Booth #
      New York Comic Con 2023
      C/O Freeman
      140 Central Ave, Ste 130
      Kearny, NJ 07032   USA
    • Direct to Javits Label – Exhibits
      • Freeman will receive shipments at the exhibit facility beginning October 10, 2023.
      • Shipments arriving before this date may be refused by the facility.
      • Any charges incurred for early freight accepted by the facility will be the responsibility of the exhibitor.
      • Certified weight tickets must accompany all shipments.
      • If required, provide your carrier with this phone number: (888) 508-5054.
        Please note: Any materials received by Freeman are subject to Material Handling Charges and are the responsibility of the Exhibitor. This also applies to items not ordered through the Official Show Vendors. Refer to the material handling form for charges for the service.
        Please be aware that disposal of exhibit properties is not included as part of your material handling charges. Please contact Freeman for your quoted rates and rules applicable to disposal of your exhibit properties.
    • Target Maps - We do not have access to the Javits until Tuesday, October 10, 2023
  4. LEND-A-HAND PROGRAM
    MOVE-IN/MOVE-OUT HAS CHANGED FROM PREVIOUS YEARS. PLEASE READ ALL LOAD-IN/LOAD-OUT INSTRUCTIONS THOROUGHLY.  Click Here

Vendor Forms and Deadlines

What to do and when to do it

Click the appropriate links under the "Contractor Type" to be redirected to the forms and/or contractor website for more information.  Double-check the dates for these services by going to the forms in this manual. Show Management will not be held accountable for any misprints to any of the dates that are listed below. The responsibility lies with the exhibitor.

Note the DEADLINE DATES - completing these early can save you up to 30%

FREEMAN is the Official General Contractor of NYCC and will maintain an Exhibitor Service Center during set-up, show days and dismantling.  All other official show contractors will also be set up in this area as well.  All inquiries regarding booth services and orders should be made at the Exhibitor Service Center, including booth furnishings, labor, freight, utilities, and special show services.

NOTICE TO EXHIBITORS REGARDING NON-OFFICIAL CONTRACTORS

The companies listed below have been appointed as the only Official Contractors providing the stated services for this event.  Show Management carefully considers the selection of Official Contractors based on quality of service, variety of products, price, and reputation. Since these contractors frequently work on more than one show with us, they value the business of our customers and provide quality products and services.

Some companies may misrepresent themselves as being an official contractor so PLEASE be sure to check the list in the exhibitor manual or give us a call.  

Things to watch for if you are considering the services of a non-official contractor are hidden charges for material handling, labor, and shipping that you might not pay otherwise (for example on carpet rental), control over delivery time, availability during move-in and leverage if something goes wrong.  

Also be advised that non-official contractors will need to abide by the Exhibitor Appointed Contractor procedures, provide insurance certificates, etc. in order to gain access to the Show Floor.

General questions?  Contact  [email protected] or call 888-605-6059

Contractor Name:
FREEMAN AV

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN

Discount Date (If applicable):
 September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN

Discount Date (If applicable):
 September 19, 2023

Phone Number:
(888) 508-5054


Catering 

Contractor Name:
Cultivated
[email protected]

Discount Date (If applicable):
 PLEASE SEE FORM

Phone Number:
(212) 216-2400

Contractor Name:
Cultivated
[email protected]

Discount Date (If applicable):
 PLEASE SEE FORM

Phone Number:
(212) 216-2400

Contractor Name:
Cultivated
[email protected]

Discount Date (If applicable):
 PLEASE SEE FORM

Phone Number:
(212) 216-2400

Contractor Name:
Cultivated
[email protected]

Discount Date (If applicable):
 PLEASE SEE FORM

Phone Number:
(212) 216-2400

Contractor Name:
Cultivated
[email protected]

Discount Date (If applicable):
 PLEASE SEE FORM

Phone Number:
(212) 216-2400

Contractor Name:
FREEMAN AV

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(407) 289-5124

Contractor Name:
PIBL, Inc. 

Discount Date (If applicable):
 
PLEASE SEE FORM

Phone Number:
(908) 355-8900

Contractor Name:
American Fixture & Display Company

Discount Date (If applicable):
 
September 15, 2023

Phone Number:
(718) 463-2176

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

Contractor Name:
Risk Strategies

Discount Date (If applicable):

 PLEASE SEE FORM

Contractor Name:
Spring Valley Floral 

Discount Date (If applicable):
 
PLEASE SEE FORM

Phone Number:
(845) 268-7555

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN AV

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
Oscar & Associates

Discount Date (If applicable):
 
September 21, 2023

Phone Number:
(312) 922-0056

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
Citadel Security

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(212) 509-5570

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
FREEMAN

Discount Date (If applicable):
 
September 19, 2023

Phone Number:
(888) 508-5054

Contractor Name:
Javits Center

Discount Date (If applicable):
 
September 27, 2023

Phone Number:
(877) 452-8487

EXHIBITOR ALERTS!!

BEWARE OF THE FAIR GUIDE

Reed Exhibitions and New York Comic Con do NOT support the Fair Guide — it is NOT affiliated with Reed Exhibitions or New York Comic Con. Please be aware that you may receive solicitations for the Fair Guide from Construct Data, its publisher, which use the name of New York Comic Con – do not be fooled. Construct Data currently operates out of Slovakia (it has previously operated out of Austria and Germany).

BEWARE OF THE EXPO-GUIDE

Reed Exhibitions and New York Comic Con also do NOT support the Expo-Guide — it is NOT affiliated with Reed Exhibitions or New York Comic Con. Please be aware that you may receive solicitations for the Expo-Guide from Commercial Online Manuals, its publisher, which use the name of New York Comic Con – again, do not be fooled. The Expo-Guide currently operates out of Mexico.

For further warnings on the Fair Guide and the Expo-Guide, please check out www.stopecg.org (the website was set up originally to deal with the European City Guides, but it now addresses the Fair Guide and Expo-Guide as well as several other similar matters).

And please remember – the only directories and guides affiliated with Reed Exhibitions are those published by Reed Exhibitions, including the official show directories. If you have any doubts about a directory/guide solicitation using the New York Comic Con name (for example, if the solicitation requires payment made to an address in a foreign country), please contact a New York Comic Con salesperson ASAP.