FAQS

A few notes from the NYCC team

Is NYCC 2020 going virtual?

New York Comic Con 2020’s physical event at the Javits Center will not be able to run as intended. NYCC doesn’t stop just because we can’t do what we’ve done in the past. Instead, we look to the future: we’re excited to join forces with our sister event, MCM Comic Con in London, to bring you New York Comic Con's Metaverse, our new online portal dedicated to delivering pop culture experiences, right into your homes NYCC weekend, October 8-11. We are partnering with YouTube to bring to life four days of incredible content from the biggest studios, publishers, and creators in the business.

What is New York Comic Con's Metaverse?

New York Comic Con's Metaverse is a virtual realm that is the sum of all fandoms, taking place on October 8-11, 2020. You’ll encounter panels streamed to YouTube, experience one-of-a-kind interactions with your favorite celebs and creators, discover new releases, explore a rich exhibitor marketplace, get access to exclusive merchandise, and connect with other fans from across the globe to celebrate all things pop culture.

If you can't wait until October to geek out over your favorite fandoms, our sister shows Emerald City Comic Con, Florida Supercon, Keystone Comic Con and MCM Comic Con and more are hosting ReedPop's first Metaverse virtual experience August 13-16 and you can find more details at FindtheMetaverse.com

How can I view the panels & other programming?

Starting August 13-16, you can tune in at YouTube.com/NYCC. Each day, there will be a continuous stream of FREE panels available to watch! Simply tune in when the panel you want to see starts from the schedule that will be available at FindtheMetaverse.com. All of our panels will be available on demand immediately after the stream ends.

YouTube.com/NYCC is also where you'll be able to find all the free panels streaming during New York Comic Con's Metaverse October 8-11 so make sure to subscribe to our channel!

About The Show

What Is New York Comic Con?

New York Comic Con is the East Coast's largest pop culture convention and the only one that takes place in the comic book, publishing, media, and licensing capital of the world — Gotham City.

Who is the organizer?

There are a number of comic book shows around the country and even around New York City. New York Comic Con is ONLY affiliated with C2E2, Emerald City Comic Con, Keystone Comic Con, and Florida Supercon. We do not run, do not staff, and are not part of any other comic conventions in the US. New York Comic Con is a ReedPOP show.

Is New York Comic Con Affiliated With…

There are a number of comic book shows around the country and even around New York City. New York Comic Con is ONLY affiliated with C2E2, Emerald City Comic Con, and Keystone Comic Con. We do not run, do not staff, and are not part of any other comic conventions in the US. New York Comic Con is a ReedPOP show.

Hours And Location

When is New York Comic Con?

New York Comic Con will return in 2021. Until then, we'll see you in New York Comic Con's Metaverse online at FindtheMetaverse.com and YouTube.com/NYCC.

Where Is New York Comic Con?

New York Comic Con's main campus is the Javits Center located at 655 West 34th Street in NYC. This is where you'll find Will Call/Registration, the Show Floor, Artist Alley, select panels, and much more.

Our secondary campus includes our offsite venues like the Hulu Theater at Madison Square Garden and more!

How do I get to New York Comic Con?

Whether you're flying (by plane, broom, or cape), driving, or sitting on a train or bus, a full list of directions are available on our Travel Page.

NYCC Safety and Weapons Policy

What are the security expectations at NYCC?

The safety and security of our staff, exhibitors, and fans is our priority. We work closely with the venue, corporate security, state, local, and federal law enforcement authorities to identify risks, assess them, and develop security plans for our events.

Everyone attending NYCC should be aware that the following are in place:

  • Security may approach you to assist outside, at entry, or inside NYCC
  • Everyone must wear their NYCC badge at all times. This includes exhibitors, vendors, fans (attendees), speakers, guests, artists, professionals, press, staff, and crew.
  • Security procedures are fully operational at our events to keep the supervillains at bay
  • Bag checks are in operation at our events to keep out tesseracts and the like
  • Walkthrough or hand held scanners may be in operation at our events
  • CCTV in operation at our events is monitored and recorded
  • Uniformed and covert (secret identities ftw!) Security Guards and Police are in attendance at our event
  • Canine Security and Detection is in operation at some of our events
Everyone attending NYCC is requested to:
  • Keep personal property with you at all times and don't leave any items unattended
  • Report anything that looks unusual, suspicious, or just out of place to NYCC Staff, Security, or Crew
  • Remain patient and courteous with NYCC Staff and Security undertaking security checks. We have your best interests at heart and want to get you inside the building as quickly as possible
  • Follow the instructions of NYCC Staff at all times
  • On the final day you're attending NYCC, keep your badge as a souvenir or dispose of it inside the venue or when you've returned home. Don't sell it to scalpers who may be outside on the streets. Don't throw it away in trash cans outside the venue. Scalpers are sneaky and will find a way to grab it and upsell it to an unsuspecting fan who doesn't have a badge
  • Carry a recognized form of photo ID at all times (of your actual identity, not your secret one)

What do I do if I find/lose something?

Please bring all found items to the Show Office or the Security Office. The Lost and Found is located in the Security Office.

What if I get hurt?

If you're hurt reach out to the NYCC Staff, Crew, or nearby Security and we'll get you the help you need.

What if I'm harassed?

If a person engages in harassing behavior, New York Comic Con (NYCC) Staff will take prompt action in any form they deem appropriate, including expulsion from NYCC with no refund. Our policy applies to EVERYONE at the convention. Exhibitors, Fans (Attendees), Speakers, Guests, Professionals, Press, Staff, Volunteers, and Security are all subject to our Anti-Harassment Policy.

For more information and details on reporting harassment, please visit our Anti-Harassment Policy Page.

What does NYCC think of weapons and firearms used as cosplay props?

Please be advised that Hulu Theater at Madison Square Garden has specific rules regarding cosplay. You can find the rules and regulations here.

Failure to follow this policy may result in your removal from the convention without refund. This policy applies to any and all venues hosting New York Comic Con events.

Hate symbols are not permitted at NYCC, including as part of cosplay, and NYCC will not allow costumes that contain hate symbols or appropriate the symbolism of hate groups, including, but not limited to, historical/comic-related/satirical costumes that are associated with Nazis.

At the discretion of Security onsite, the following may be allowed:

  • Lightweight Plastic and Metal Shields
  • Lightweight Plastic/PVC Props/Lightsabers
  • Toy guns as long as they do not look like real ones, cannot function or shoot projectiles and have an orange tip on the barrel.  The barrel of all prop firearms must be covered with brightly-colored caps.
  • Prop bows will be allowed providing all arrows have soft tips made of foam or cardboard and the bow itself is de-strung. If it is not, our security team will be de-stringing the bow.

If any of the above items are deemed unsafe by NYCC Security, they will not be allowed inside the building. If you're bringing, buying or selling something that could maim, damage or cause bodily harm, we're going to take issue. They will only be allowed as long as they are deemed safe and will not cause harm onsite.

Can I fly a drone around NYCC?

Nope, drones are not allowed inside the Javits Center or at NYCC.

Are Selfie Sticks Allowed?

No, Selfie Sticks are not allowed at NYCC.

What does NYCC think of Bootlegs?

The buying and selling of counterfeit / knock-off / unlicensed materials is not tolerated at New York Comic Con. NYCC is a celebration of the best of pop culture, and bootlegs have no place in the Show. Violation of this rule will result in one and only one warning. A second violation and you'll be removed from the Show.

Weapons and Bag Check

Management shall have sole discretion in any matter that it believes may affect public safety or be important to protect the integrity of the event.

We will perform bag checks of attendees as well as tagging prop weapons with a different color band every show day. This will take place at the entrance tent on the Inner Roadway as well as the Crystal Palace.

Can You Watch My Kids?

 Sorry, New York Comic Con does not provide Child Care services at this time.

What should I do if my child, friends, family or I get separated?

Find a NYCC Staff member or Security Guard and we will help you locate your missing party. We suggest that when you arrive at NYCC you and your party pick a location to meet in case anyone does get lost.

Can You Page Someone For Me?

There is no PA system available inside the Javits. Arrange a time and a place to meet beforehand, or we suggest using those cool cell phone things.

Accessibility

What's available for me if I have a medical condition and need extra assistance at the Show?

New York Comic Con is welcoming to individuals of all abilities, and is a fully accessible event. Medical assistance is available to NYCC fans who require it. To find out more about our ADA Assistance Program and what it entails visit our ADA Assistance Program Page.

Other Useful Information

Can I Bring My Pet?

If you have pets, please leave them at home. The Javits Center will not allow animals — except for service animals — into the building.

Where can I pick up stuff I lost at NYCC?

Lost & Found at the Javits Center is open Monday-Friday from 8:00 AM to 7:00 PM. The phone number is (212) 216-2344.  The Public Safety Division keeps lost items for 30 days and lost valuables for up to three months.

Can I take pictures and video?

For the most part, you’re welcome to take still pictures and video at New York Comic Con. Note that recording (including live-streaming apps) and flash photography are not permitted in panels, concerts or screenings. Recording and photos are also not permitted in certain parts of NYCC’s Autographing Area in 1B. Please understand that guests may or may not pose for photographs with fans. Guests have a right to their privacy and if they ask not to have their picture taken, please respect their wishes.

Will I Be On Camera?

We attract local, national and international press including Late Night with Seth Meyers, Entertainment Weekly, MTV, Newsarama, New York Post, People Magazine, The New York Times, TV Guide, USA Today, IGN, Screen Rant, and many more. In purchasing this badge and in consideration for being admitted to the Event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Reed Exhibitions from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Reed Exhibitions and its designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Reed Exhibitions. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.

What is Artist Alley?

Artist Alley is the place to rub elbows with the greatest pencilers, inkers, colorists, and writers from every corner of comics.

Will Guests Sign Autographs?

NYCC will feature hundreds of guests that will sign autographs in the Autograph Area, in Artist Alley, in private rooms and at various booths on the Show Floor. Guests will sign your NYCC Program Guide and only officially licensed Blu-rays/DVDs, comics, toys and other collectibles, but they will not sign bootleg merchandise. While some guests will sign autographs at no charge, this is ultimately up to the guests' individual discretion. Please bring only one item to be signed during each autograph session and understand that guests may or may not pose for photographs with fans.

A Panel Room was full when I got there, so I couldn’t see a panel. What do I do?

Due to supply and demand and the limited number of seats available, unfortunately not everyone will get to see all the panels. We'll be livestreaming select panels with our friends at SYFY WIRE. Head to SYFY.com to check it out

Do you clear the room before panels and screenings?

New York Comic Con will be clearing the Main Stage after each panel. Only the Main Stage will be cleared after each panel. No other panel rooms will be cleared.

Can I have my wedding at NYCC?

Thank you for thinking of NYCC in this special way! We love that you want to get married at our event, but with the crowd and size of NYCC we are not equipped to deliver such a special experience. We wouldn’t want anything outside of our control to ruin this important day in your lives.

Remember To Be Nice!

Please turn your cell phones off or to vibrate or silent when you're in panel or screening rooms. If you must take or make a call, please step outside.

Is there a coat check?

Yup! The Javits Center operates a Coat and Bag Check open to all fans. It's located across from the Starbucks on the Level 2, South Concourse (one level up from the Main Stage and one level down from the Show Floor). The cost is $4.00 per item. You can check coats, backpacks, umbrellas, and luggage.

Is There WiFi in the Javits?

The Javits Center has been fitted with a high-density wireless Internet access system. This service includes FREE wireless Internet access up to 256K of bandwidth. The free Wi-Fi service has been optimized for light business uses such as simple web browsing and e-mail. Video streaming and other high bandwidth needs will be better served by other Internet services available at the Javits Center.

Can I Bring A Suitcase Or Handcart With Me?

Please be aware that handcarts, trolleys, oversized strollers, rolling luggage, and wheeled backpacks are not allowed on the Show Floor.

Is there a quiet place I can go to get away from the crowd?

The location of the NYCC Quiet Room will be announced closer to the show.

Note: Strict volume levels will be enforced in the NYCC Quiet Room as this is for resting, not socializing.

And Now a Word From Our Legal Team...

Tickets and/or badges (“Badges”) for the NYCC event (“Event”) are non-refundable and cannot be reproduced or upgraded. Badges may only be resold through the Lyte Ticket Exchange, and are otherwise non-transferable. The unauthorized resale or attempted resale of the Badge is prohibited and will constitute a forfeiture of the Badge without compensation. Each Badge must be used by the same person (the “Attendee”) for each day of the Event. The Event’s operating hours, schedules, guests and speakers are subject to change or cancellation without notice. Each Badge is a revocable license to attend the Event. All panels, autographing, photo ops, special events, show features and performances are subject to availability and access is not guaranteed and/or may require an additional fee. ReedPOP is not responsible for lost or stolen Badges. The Attendee acknowledges there are hazards and risks of physical injury or illness to Attendees of the Event and that not all such hazards or risks can be fully eliminated. By accepting this Badge and attending the Event, the Attendee freely and voluntarily agrees to assume the full risk of bodily injury or property damage, regardless of severity, or death that Attendee may sustain as a result of attending the Event, whether or not caused by the negligence or gross negligence of ReedPOP.

Sponsors & Friends of the Show

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